HANDS ON THERAPY
Restore Your Body.
Heal Your Mind.
With Over 25 years of Experience - enjoy a holistic approach to wellness with our specialized in-person bodywork and continuous online health support to provide simple daily healing.
Find the relief you have been seeking, with tailored Treatments using over a dozen types of modalities to give you exactly what your body/mind needs.
Welcome, I’m Jen Elevated, the therapist & Owner
Hands On Therapy.
For over 24 years, I have worked in the healing arts as a massage therapist, yoga teacher, breathwork guide, meditation instructor, and body-mind wellness practitioner.
My work has always been rooted in one belief: the body is incredibly wise, and when given the right support, it knows how to soften, release, restore, and come back into balance.
Hands On Therapy is a deeply personalized approach to bodywork. I blend therapeutic massage, deep tissue, myofascial release, reflexology, acupressure, craniosacral-inspired techniques, Reiki, breath awareness, and nervous system support to create sessions that meet each client exactly where they are.
Some people come to me with physical pain, tension, injuries, headaches, stress, or restricted movement. Others come because they feel overwhelmed, disconnected from their body, emotionally heavy, or simply in need of a safe space to slow down and receive care.
My goal is not to offer a rushed or generic massage. My goal is to listen — to your body, your nervous system, your stress patterns, your breath, and your life experience — and create a session that supports your whole self.
I believe healing happens through trust, presence, and skilled intuition. Whether you are needing deep therapeutic work, gentle nervous system regulation, emotional release,
or regular maintenance care.
Each session is designed to help you feel more grounded, supported, and connected within your own body.
This work is personal to me because I know how much the body carries. I also know how powerful it can be when someone finally feels safe enough to let go.
At Hands On Therapy, you are not just booking a massage.
You are creating space to guide yourself back to
YOUR inner Balance :)
The APPROACH
Healing Philosophy
At Hands On Therapy,
I believe true healing happens at the intersection of body and mind.
Our Emotions form a path towards what we need and what we can trust in our day to day life. Sometime we become disconnected to this crucial inner guidance system.
Recieving Healing to me -- is not just about relieving physical tension, but about creating a safe, grounded space where your nervous system can finally exhale.
Every session is tailored to your unique needs - blending professional hands-on care with a deep understanding of how emotional stress is held in the physical body.
Our hybrid approach where you recieve in-person healing as well as Online simple and effective teachings that can help you to re-connect to your Inner Guidance system each day, ensures that the relief you feel on the table continues into your daily life.
In warm support,
Jen
HOW IT WORKS
Your Path to Relief
01
Discover & Choose
Browse our signature bodywork and healing sessions to find the perfect session for your current state of wellness.
02
Book & Share
Select your preferred time/day for your treatment.
Please complete the entire short intake form with important contact details & what areas of your body you are motivated to recieve support & treatment.
03
Arrive & Receive
On your appointment date you will Step into our warm, professional space, disconnect from the outside world, and experience profound, guided relief.
I have Over 25 years of experience providing healing services.
In my treatments I customize the large array of modalities I have trained in & learnt over my career.
I listen to your needs & the bodies unique needs to provide lasting support in your physical/mental/emotional support.
For Lasting & Compounding Results I have found 90mins sessions is a minimum needed time for a Full Body Session.
When booking your session you can choose in the moment to have a more gentle/releasing tension session
OR
Can choose to have a deeper & more accute session that provides more focus on problematic Areas.
Deep Tissue Massage
Cranial Sacral Therapy
Reflexology
Hot & Cool Stone Treatment
Myofascial Release
Guided Breathing
Lymphatic Massage & Drainage Techniques
Abdominal & Digestive Massage
Acupressure Treatment
Vibration Nervous System Reset Therapy
Reiki & Intuitive Touch
Thai Massage Technique
TAILORED CARE
Signature Services
Choose the perfect hands-on session to support your body's unique healing journey.
Restorative Massage
90 MIN • FROM $175
More of a Gentle, flowing strokes designed to regulate your nervous system and melt away surface tension & stress built up in the body / mind / emotions.
Deep Tissue Release
90 MIN • FROM $175
Targeted, slow & deep pressure reaching into the third layer of muscle tissue & connective tissues to resolve chronic pain and structural imbalances.
The Hybrid Massage
120 MIN • FROM $235
A comprehensive session blending hands-on bodywork with guided movement and body/mind somatic coaching for A Deep internal and external Experience.
SEAMLESS Healing Journey
Why The Hybrid Healing Approach?
At Hands On Therapy, we believe your digital experience should mirror the care you receive in our studio. We use a hybrid model to give you the best of both worlds.
Our website & Social Media Platforms acts as a welcoming storefront where you can explore our teaching philosophy and services at your own pace.
When you're ready, our guided funnels provide a seamless path for booking your massage session, securely sharing your body/mind needs, and accessing ongoing online health coaching all automated for ease & simplified support - Easy to implement (5-15mins) Daily Concepts that are customized to your physical, mental or emotional requirements.
Take in the teachings that resonate & enjoy seeing your daily life transform naturally while also feeling more aligned physically, mentally and emotionally from one healing session to the next.
The Storefront
HandsOnTherapy
Comprehensive In-Person Massage
Establishing Trust & Safety
Exploring Our Philosophy
Service Browsing
Q&A opportunities
The Healing Path
ElevatedConnections
Seamless Online Session Booking
Guided Intake Process
Secure Health History
Ongoing Online Coaching
Tailored Daily Teachings for Healing
BEYOND THE STUDIO
Continue Your Journey Online
True restoration is an ongoing practice. While our hands-on sessions provide immediate physical relief and reset your nervous system, our online coaching creates a bridge to everyday wellness. Through guided teachings, personalized practices, and continuous support, we help you translate the profound peace you feel in the studio into resilient, sustainable habits for your mind and body.
Online support is offered as part of being a Client of mine
PLUS Ther is also the opportunity to take your discovery of the Healing Path deeper.
Learn more by exploring My Signature Coaching.
Instant access for All Massage Clients
Client Experiences
Stories of Transformation
From the moment I stepped into her home-based space, I felt completely at ease. The stress of my week melted away. A truly transformative healing session that I look forward to every month.
I have never experienced such a trusting and safe environment. The hands-on therapy provided deep relief for my chronic shoulder tension. It is professional, calming, and deeply effective.
A sanctuary for the mind and body. The seamless transition from physical massage to online health coaching has completely shifted my wellness journey. I feel supported both in the studio and at home.
Finding this level of professional care in such a warm, inviting home space is rare. I leave every session feeling completely restored, grounded, and ready to take on the world again.
First Time Massage
How do I book a session?
All bookings are done online - There is a button at the top or bottom of this page to choose your Massage service, date, and time. Plus after filling out your intake form online, you will be automatically added to a customized online support that will help you along your health journey. Set you up with Key bits of information and teachings. Please when you book your appointment make sure to find the booking in your email inbox and mark SAFE so important emails do not get sent to your SPAM box.
Where is the studio located?
Hands On Therapy is located in Penticton, Canada. Full address will be sent 12 hours before your first appointment is booked.
What should I bring to my appointment?
Wear comfortable clothing, so you can be in none restricting clothing after your session. I suggest to take some time to yourself and listen to your body after a session. Sometime you will have an increase in energy, sometimes you may feel you want or need to relax or even lay down. Please arrive a few minutes early to your appointment and bring any relevant health information you would like to share. Our first session we will spend a few minutes (5-10mins) going over your goals and needs. I provide high alkaline water or I also provide my unique electrolyte drink creation that supports the bodies natrual detox process.
Do I recieve a receipt with my Massage Session?
Absolutely, I will write you out a reciept or you will recieve an automated reciept if you Purchase your Massage Session(s) online with our easy Secure Payment option. I am Not an RMT in BC however I am a Certified Massage Practitioner. (this means if you are needing Specific coverage with an RMT number, my services may not work for your required Medical Coverage. Some companies also accept certified Practitioners however I would check with your care provider before booking a session if this is a needed component.)
There is also the option if you are a self-employed owner or provide self-employed contract work to have some health and wellness services to be a write-off at the end of your tax season. Check with your accountant for certain details of your business profile.
YOUR SANCTUARY AWAITS
Ready for Relief?
Experience the profound difference of personalized bodywork in a safe, professional, and deeply calming home-based environment. Your journey to restored mobility and peace of mind begins here.
Secure online booking • Zero commitment
If you Must cancel or reschedule please make sure to do so 24hours
in-advance OR late charges may apply
FREQUENTLY ASKED QUESTIONS
FAQ
What is Hands On Therapy?
Hands On Therapy is a therapeutic massage and bodywork practice focused on holistic, hands-on healing to help relieve pain, reduce stress, and support overall wellness.
How will I feel after my massage?
Every Person's experience is unique to what is going on in their life. Things like hormones, stress both aware of stress & subconcious stress, sleep and even seasonal temperatures can all have a part to play with how you recieve the healing work in our session.
I always suggest that all clients after thier session begin by using the next 24 hours like a mini cleanse/detox. Drinking high quality water and fluids will support your system in the detox process. Hydration is a Key element to feeling really great and also giving your body what it needs to flush out the waste and build up of toxins that after a massage will need to be flushed out of the system.
What are the benefits of getting a massage with you?
Again every person's experience will be different - sessions change from appointment to appointment however these are some of the areas that Massage and the type of Healing I do can support:
Relief of muscle, structural soreness
Balancing of hormones & nervous system overwhelm
Re-setting of sleeping patterns (circadian rhythm issues from stress, sleep disorders, night-shift workers)
Diminishing or releasing cravings of food/alcohol/life addictions &/or patterns
Balancing bio-chemical imbalances (ex: SAD, jet-leg)
Digestive issues related to balancing slow or fast transit cycles, lack of proper absorption of foods, digestive blockages (allergies/food sensitivities/irregular eating patterns/lack of hydration)
Neurological disturbances such as MS, chronic fatigue, addiction recovery and chemo fatigue
Lymphatic drainage and release of built of toxin storage centers in the body
Natural releasing Detoxification process in mind, body and intuitive elements
Migraines and chronic headaches
Tension-related stress disorders
Lessening of Concussion symptoms
Relieving pain from Fibromyalgia
Releasing tension from TMJ symptoms
Releasing of the spine & cranial fluid/ release tension of Scoliosis
Balancing and calming ADD/ADHD patterns
How long are the sessions?
Most sessions are 90 or 120 minutes, depending on the service you choose. Session length will be clearly shown when you book online.
Can sessions be tailored to my specific needs?
Yes. Each session is customized based on your health history, current concerns, and goals so you receive care that feels both effective and tailored to your needs.
What should I expect at my first visit?
We will chat about your current health history, discuss your goals, and then settle into a calm, professional space where the session is paced to your comfort level.
Do you offer online or hybrid support to every client?
Yes. In addition to in-person bodywork, there are online resources and coaching options to help you continue your healing practices between sessions. PLUS there are also a few clients I take on for more structured and Focused Online Healing Teachings.
How far in advance should I book?
Booking ahead is recommended (I am sometimes booked up to 2months in advance). To secure your ideal day/time, I suggest reaching out and booking asap (you have up to 3days to cancel for none emergency situations). Please reach out to our email if you do not see availability in the Online Calander. Sometimes I can make an exception for emergency clients or someone needing in asap.
I also have a waitlist option for those that are comfortable being contacted via TEXT if there is a last minute cancellation.
will often give notice of 2-3 days advance for these opportunities
What is your cancellation policy?
Please provide notice as early as possible if you need to change or cancel your appointment so the time can be offered to another client. Canceling within the stated 3 day window May Charge Partial of Full Investment of your session.
Where are you located?
Hands On Therapy is a local massage studio in Penticton, Canada. Full location details and directions are provided in your booking confirmation email.
Hands On Therapy
Your sanctuary for therapeutic massage, bodywork, and holistic wellness coaching.
Restoring balance to your body and mind in a welcoming, professional space.
Our Privacy Policy
Click Here
Hands On Therapy
Last Updated: May 20, 2026
Hands On Therapy respects your privacy and is committed to protecting the personal information you share when you book a massage/bodywork session, participate in online coaching, join an educational program, contact us through our website, or communicate with us by phone, email, text, online forms, or social media.
This Privacy Policy explains what information may be collected, how it is used, how it is protected, and what rights you have regarding your personal information.
1. Who We Are
Hands On Therapy provides in-person massage/bodywork services and may also offer online coaching, wellness education, nervous system support, breathwork, movement practices, self-care education, and related community or course-based services.
For privacy-related questions, please contact:
Hands On Therapy
Privacy Contact: Jennifer Farnholz
Email: [insert email address]
Phone: [insert phone number]
Location: British Columbia, Canada
2. Information We Collect
Depending on how you interact with Hands On Therapy, we may collect the following information:
Personal Contact Information
This may include:
name
phone number
email address
mailing address
emergency contact information
preferred method of communication
Health and Wellness Information
For massage/bodywork or coaching services, we may collect information such as:
health history
injury history
areas of pain, tension, or discomfort
medications or conditions relevant to treatment safety
allergies or sensitivities
pregnancy status, if relevant
lifestyle factors related to care, such as stress, sleep, movement, digestion, hydration, and wellness goals
treatment notes, session notes, progress notes, and care recommendations
Booking, Payment, and Service Information
This may include:
appointment dates and times
services booked
cancellations or rescheduling history
invoices, receipts, and payment status
insurance or benefits-related information, if you request documentation for reimbursement
Online Coaching and Community Information
If you participate in online programs, courses, coaching, or community spaces, we may collect:
intake form responses
coaching goals
participation notes
email engagement
course progress
comments, questions, or messages you submit inside a community or client portal
preferences related to wellness education, nervous system practices, breathwork, movement, or self-care topics
Website and Technology Information
When you visit our website, limited technical information may be collected automatically, such as:
IP address
browser type
device type
pages visited
time spent on the website
referral source
cookies or tracking data, where applicable
This information helps improve website performance, client experience, marketing effectiveness, and communication.
3. How We Use Your Information
Hands On Therapy collects and uses personal information only for purposes that are reasonable and connected to the services being provided.
Your information may be used to:
book, confirm, reschedule, or cancel appointments
provide massage/bodywork services safely and appropriately
create and maintain client records
support continuity of care
provide online coaching, education, or program access
respond to questions or inquiries
send appointment reminders
send receipts, invoices, or administrative updates
provide aftercare instructions or wellness education
send newsletters, updates, or promotional emails if you have consented
improve services, website experience, and client communication
meet legal, professional, insurance, accounting, or regulatory obligations
4. Consent
By booking a service, submitting a form, joining a program, communicating with Hands On Therapy, or using the website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Consent may be given verbally, in writing, electronically, or through your actions, such as submitting an intake form or booking an appointment.
You may withdraw consent at any time, subject to legal, professional, or contractual limitations. If you withdraw consent, it may affect the ability to provide certain services.
5. Massage, Bodywork, and Health Records
Massage/bodywork services require the collection of personal health information to provide safe, appropriate, and informed care.
Client records may include intake forms, health history, assessment notes, treatment notes, consent forms, appointment history, and related communication.
These records are kept confidential and are used to support your care, treatment planning, safety, continuity, and professional documentation.
Where professional health record standards apply, records may be retained for the required period under applicable laws or professional standards.
6. Online Coaching and Wellness Education
Online coaching, educational programs, nervous system support, breathwork, movement, and self-care teachings are intended for wellness education and personal development.
They are not a substitute for medical care, diagnosis, psychotherapy, physiotherapy, emergency support, or treatment from a licensed medical professional.
Information shared in online coaching, forms, email, communities, or course platforms is treated with care and confidentiality. However, clients are also responsible for protecting their own privacy when participating in group or community spaces.
Please avoid posting highly sensitive personal, medical, or private information inside shared community spaces.
7. Email, Text, and Marketing Communications
Hands On Therapy may contact you by email, phone, or text for:
appointment reminders
scheduling updates
service-related communication
receipts and invoices
aftercare information
wellness education
program updates
promotional offers, if you have consented
You may unsubscribe from marketing emails at any time by using the unsubscribe link or by contacting Hands On Therapy directly.
You may also request that non-essential text or email communication be stopped.
Service-related communication, such as appointment reminders or required administrative messages, may still be sent when necessary.
8. When Information May Be Shared
Hands On Therapy does not sell your personal information.
Your information may be shared only when necessary and appropriate, including:
with your consent
with service providers who support booking, payment processing, email delivery, website hosting, CRM, client portal, or online course delivery
with insurance providers, only when you request or authorize this, or where legally permitted
with another health care provider, only with your consent or where legally required
where required by law, court order, regulation, investigation, or professional obligation
where there is a serious risk of harm to you or another person
where disclosure is necessary to collect unpaid accounts, respond to legal claims, or protect business rights
Any third-party service providers are expected to protect personal information and use it only for the purpose of providing their services.
9. Third-Party Platforms and Tools
Hands On Therapy may use trusted third-party platforms for:
website hosting
booking and scheduling
intake forms
email marketing
SMS reminders
CRM/client management
payment processing
online courses
community access
video calls
analytics or advertising tracking
These platforms may process or store information in Canada, the United States, or other jurisdictions. If information is stored or processed outside Canada, it may be subject to the laws of that jurisdiction.
By using these services, you understand that third-party platforms may have their own privacy policies and security practices.
10. Cookies, Analytics, and Website Tracking
The Hands On Therapy website may use cookies or similar technologies to improve website function, remember preferences, understand website traffic, and support marketing or advertising.
You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not function properly if cookies are disabled.
If advertising pixels, analytics tools, or remarketing tools are used, they may collect information about website visits and interactions to help improve communication and advertising relevance.
11. How We Protect Your Information
Hands On Therapy takes reasonable steps to protect personal information from unauthorized access, loss, misuse, disclosure, copying, or modification.
Safeguards may include:
password-protected systems
secure digital records
restricted access to client information
confidential handling of paper records
use of trusted service providers
secure payment tools
reasonable administrative and technical safeguards
limiting access only to those who need it for service delivery or administration
No digital system can be guaranteed completely secure, but reasonable efforts are made to protect your information.
12. Retention of Records
Personal information is retained only as long as necessary for the purposes identified in this Privacy Policy, or as required by law, professional standards, accounting requirements, insurance obligations, or business record-keeping needs.
Massage/bodywork and health-related records may be retained for the period required under applicable professional standards and privacy laws.
When information is no longer required, it will be securely deleted, destroyed, anonymized, or archived according to appropriate privacy practices.
13. Accessing or Correcting Your Information
You have the right to request access to your personal information and to ask for corrections if you believe information is inaccurate or incomplete.
14. Children and Minors
Hands On Therapy may provide services to minors with appropriate parent or guardian consent.
For clients under the age of majority, personal information may be collected from both the minor and the parent/guardian when needed for safe and appropriate care.
Privacy, consent, and confidentiality will be handled with care, maturity, and respect for the minor’s wellbeing, while also following legal and professional obligations.
15. Confidentiality
Hands On Therapy is committed to protecting client confidentiality.
Information shared during massage/bodywork sessions, intake forms, coaching sessions, or private communication is treated as confidential, except where disclosure is authorized by you, required by law, necessary for safety, or permitted under applicable privacy legislation.
16. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in services, technology, legal requirements, or business practices.
The most current version will be posted on the Hands On Therapy website with the updated date.
Contact for Questions
Contact
For questions, concerns, privacy requests, or to withdraw consent, please email:
Local Massage Studio
Penticton Canada
Hours
Mon-Thurs: 10am - 2pm
Sun: 10am - 12pm
Contact
[email protected]
© 2026 Hands On Therapy. All rights reserved.